Returns & Exchanges

At Embryolisse USA, we want you to be completely satisfied with your skincare purchase; if you are not happy with your order, we accept returns of unused products within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization.

2

Prepare the Package

Carefully pack the items in their original packaging to ensure they are protected during transit and include your original packing slip.

3

Ship the Items

Affix the provided shipping label or use a trackable shipping service to send your package back to our fulfillment center.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing